在数字化浪潮席卷各行各业的当下，视频号凭借强大的用户基础和丰富的内容生态，成为众多行业进行推广的重要阵地。然而，近期视频号房产、教育等行业留资人气卡平台却遭遇了暂停兑换的风波，给相关从业者带来了不小的困扰。为此，我们紧急推出了最新的解决方案，旨在帮助大家度过这一难关。

一、留资人气卡暂停兑换的影响

近期，由于平台政策调整和技术升级等原因，视频号房产、教育等行业的留资人气卡兑换功能出现了暂停。这一变化导致许多从业者无法正常使用该功能进行客户引流和品牌推广，进而影响了业务的发展。具体影响如下：

1.客户流失：无法兑换留资人气卡，意味着无法通过该渠道吸引潜在客户，导致客户流失风险增加。以往依靠留资人气卡吸引来的精准客户群体，如今因这一功能的暂停而难以触达，使得业务增长面临阻碍。

2.品牌推广受阻：留资人气卡是视频号推广的重要工具之一，其暂停兑换无疑给品牌推广带来了巨大挑战。通过留资人气卡，行业从业者可以将品牌信息精准推送给目标客户，而现在这一途径被切断，品牌的曝光度和影响力难以得到有效提升。

3.业务成本上升：为了弥补留资人气卡暂停兑换带来的损失，从业者可能需要寻找其他推广方式，从而增加了业务成本。例如，转向其他付费推广渠道，或者投入更多人力进行内容创作和运营，这些都会导致运营成本的增加。

二、最新解决方案：视频号主页设置客服功能

针对上述问题，我们推出了在视频号主页设置客服功能这一解决方案。通过在视频号主页设置客服入口，能够有效解决当前面临的困境，具体优势如下：

1.及时响应客户咨询：当有客户从客服入口进来时，消息会在这里集中显示。这意味着客服人员能够第一时间看到客户的问题，并及时进行回复。与传统的私信回复方式相比，大大提高了响应速度，避免因回复不及时导致客户流失。

2.提升客户体验：设置客服功能后，可以为客户提供更加专业、高效的服务。客服人员可以根据客户的问题，快速给出准确的解答，帮助客户解决疑问。同时，还可以通过客服功能收集客户的反馈和建议，进一步优化服务质量，提升客户的满意度和忠诚度。

3.实现客户留存与转化：通过与客户的沟通交流，客服人员可以深入了解客户的需求，为客户提供个性化的服务和解决方案。对于有购买意向的客户，可以引导其进行下单购买，实现客户的留存与转化。例如，在房产行业中，客服人员可以根据客户的购房需求，为其推荐合适的房源，并协助客户完成购房流程。

三、大量收单，助力业务增长

在视频号主页设置客服功能后，我们将面向房产、教育等行业大量收单。凭借专业的客服团队和高效的服务流程，能够为客户提供全方位的支持和保障。无论是房产销售、教育培训课程推广，还是其他相关业务，我们都有信心通过这一解决方案，帮助行业从业者重新打开市场，实现业务的增长和突破。

面对视频号房产、教育等行业留资人气卡平台暂停兑换的挑战，我们不必过于惊慌。通过在视频号主页设置客服功能这一最新解决方案，结合大量收单的业务策略，我们有能力应对当前的困境，实现业务的持续发展。期待与广大行业从业者携手合作，共同开创更加美好的未来。

In the current digital wave sweeping across various industries, video accounts have become an important platform for promotion in many industries due to their strong user base and rich content ecology. However, recently, popular card platforms for retaining funds in industries such as real estate and education have encountered a wave of suspension of redemption, which has caused considerable trouble for relevant practitioners. For this reason, we have urgently launched the latest solution aimed at helping everyone overcome this difficulty.

1、 The impact of suspending the redemption of popular cards with retained funds

Recently, due to platform policy adjustments and technological upgrades, the redemption function of popular cards for retaining funds in industries such as video accounts, real estate, and education has been suspended. This change has resulted in many practitioners being unable to use the feature for customer traffic and brand promotion, thereby affecting the development of the business. The specific impacts are as follows:

1. Customer churn: The inability to redeem the loyalty card means that potential customers cannot be attracted through this channel, leading to an increased risk of customer churn. The precise customer base that was previously attracted by the popularity card for retaining funds is now difficult to reach due to the suspension of this feature, which hinders business growth.

2. Brand promotion is hindered: The retention of funds and popularity cards is one of the important tools for promoting video accounts, and their suspension of redemption undoubtedly poses a huge challenge to brand promotion. Through the use of loyalty cards, industry practitioners can accurately push brand information to target customers, but now this channel has been cut off, making it difficult to effectively increase brand exposure and influence.

3. Rising business costs: In order to compensate for the losses caused by the suspension of the redemption of the loyalty card, practitioners may need to find other promotion methods, thereby increasing business costs. For example, turning to other paid promotion channels or investing more manpower in content creation and operation can lead to an increase in operating costs.

2、 Latest solution: Set up customer service function on the video account homepage

We have introduced a solution to address the above issues by setting up customer service functions on the video account homepage. By setting up a customer service entrance on the video account homepage, the current difficulties can be effectively solved, with the following specific advantages:

1. Timely response to customer inquiries: When a customer enters through the customer service entrance, the message will be displayed here in a centralized manner. This means that customer service representatives can see customers' questions in a timely manner and respond promptly. Compared with traditional private message reply methods, it greatly improves response speed and avoids customer loss due to delayed replies.

2. Enhance customer experience: After setting up customer service functions, we can provide customers with more professional and efficient services. Customer service personnel can quickly provide accurate answers to customers' questions and help them solve their problems. At the same time, customer feedback and suggestions can be collected through customer service functions to further optimize service quality, enhance customer satisfaction and loyalty.

3. Achieve customer retention and conversion: Through communication with customers, customer service personnel can gain a deep understanding of their needs and provide personalized services and solutions for them. For customers who have purchasing intentions, they can be guided to place orders and make purchases to achieve customer retention and conversion. For example, in the real estate industry, customer service representatives can recommend suitable properties for customers based on their purchasing needs and assist them in completing the purchasing process.

3、 Acquiring a large number of orders to support business growth

After setting up customer service functions on the video account homepage, we will target a large number of acquiring businesses in industries such as real estate and education. With a professional customer service team and efficient service processes, we are able to provide customers with comprehensive support and protection. Whether it's real estate sales, education and training course promotion, or other related businesses, we are confident that through this solution, we can help industry practitioners reopen the market and achieve business growth and breakthroughs.

Faced with the challenge of suspending the redemption of popular card platforms in industries such as real estate and education, we need not panic too much. By setting up customer service function on the video account homepage as the latest solution, combined with a large number of acquiring business strategies, we have the ability to cope with the current difficulties and achieve sustainable business development. Looking forward to working together with industry practitioners to create a better future.